Belmont College has adopted an internal grievance procedure for prompt and equitable resolution of complaints alleging any action prohibited by federal regulations implementing Section 504 of the Rehabilitation Act of 1973, as amended, and the Americans with Disabilities Act of 1990 (ADA). Section 504 and ADA state, in part, that “no qualified individual with a disability shall, by reason of such disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of a public entity, or be subjected to discrimination by such an entity.” Grievable issues include, but are not limited to, denial of a requested accommodation, inadequacy of an accommodation, inaccessibility of a program or activity due to a disability, or discrimination or harassment based on disability.

The purpose of this procedure is to establish a process for promptly resolving student appeals related to the Accessibility Services Office administrative decisions involving academic accommodations.

If, while attending Belmont College, you have concerns related to disability-based services, keep in mind that:

  • It’s important to deal with problems as they arise. Don’t delay, as that may allow small problems to become bigger. If you’re not sure what to do, contact the Accessibility Services Office.
  • If you have a problem with a particular individual, discuss the problem with that person first. The Accessibility Office can offer helpful suggestions about solving issues informally through effective communication.
  • If you have a problem with the implementation of your accommodations, first talk with those facilitating the accommodations. For example, if you’re using a reader who reads too slowly, voice your concern.
  • If your professor questions the appropriateness of a recommended accommodation, talk it over first. If you’re still unable to resolve the issue, see the Accessibility Services Office for clarification and/or suggestions on how to proceed. If necessary, Accessibility Services can work directly with the professor to resolve the issue.

Any student who is not satisfied by the services provided by the Accessibility Services Office may seek assistance from the Dean of Student Affairs. The Dean will work with the student to resolve the issue. If an informal resolution is not achieved, the student may pursue the formal appeal process outlined below:

A complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of person making the complaint and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or tape recording, will be made available for persons with disabilities upon request.

The complaint should be submitted by the person making the complaint and/or his/her designee as soon as possible, but no later than 60 calendar days after the alleged violation to:

Katie Stoller
Academic Advisor/Accessibility Coordinator
68094 Hammond Road
St. Clairsville, Ohio 43950

Within 15 calendar days after receipt of the complaint, the Accessibility Coordinator will meet with the person filing the complaint to discuss it and possible resolutions. Within 15 calendar days of the meeting, the Accessibility Coordinator will respond in writing, and where appropriate, in an accessible format. The response will explain the position of Belmont College and offer options for substantive resolution of the complaint as appropriate.

  1. Any student can request a formal appeal if the student disagrees with an Accessibility Services Office decision related to the request/implementation of an academic accommodation or if the student is not satisfied with the resolution.
  2. Requests for a formal appeal of a decision should be submitted in writing. The request for formal appeal should include a copy of the decision letter, an explanation of the reason for the appeal, and a description of the desired outcome. The student may request a meeting with the Dean of Student Affairs to discuss the formal appeal.
  3. The Dean of Student Affairs will review the formal appeal based on the following grounds
    • The decision reflects a failure to follow College policy;
    • There is new information not considered by the decision maker; and or,
    • The decision reflects an abuse of discretion by the decision maker;
  4. The Dean of Student Affairs provides a response in writing once the formal appeal is received, generally within 15 business days.

If the student is not satisfied with the response from the appeals process, or if the student selects not to use the Grievance Procedure, the student may file a grievance directly with:

U.S. Department of Education
Office for Civil Rights
Lyndon Baines Johnson Department of Education Building
400 Maryland Avenue, SW
Washington, DC 20202-1100
Telephone: 800.421.3481
Fax: 202.453.6012; TDD: 800.877.8339

Retaliation against any complaint under this grievance procedure or against any person who assists in his/her pursuit of a complaint under this grievance procedure is prohibited.