Education requires the investment of money and effort on behalf of the student. In return for this investment, productive employment, social development, intellectual enrichment, or personal satisfaction is expected. A college education is one of the greatest investments students make.

As a consumer, the student should understand the school’s policies and procedures, financial aid, and any other information necessary to help make the final decision to attend. It is the student’s responsibility to carefully evaluate the product (education and training) and fully understand what they will be purchasing.

Students have the right to know the following:

  1. Financial assistance available, including information on all Federal, state, and institutional financial aid programs.
  2. Deadlines for submitting applications for each of the financial aid programs available.
  3. Cost of attending the institution and the College’s refund policy.
  4. Criteria used by the institution to select financial aid recipients.
  5. How the College determines individual financial need. This process includes identification of minimum costs for tuition and fees, housing and food, travel, books, supplies, personal, and miscellaneous expenses, etc.
  6. Resources (such as family contributions, other financial aid, personal assets, etc.) considered in the calculation of individual financial need.
  7. Whether the individual financial need determined by the institution has been appropriately met.
  8. An explanation from the Financial Aid Office about the various programs in the student aid package. If a student believes he/she has been treated unfairly, he/she may appeal the decision.
  9. The portion of the financial aid received that is considered to be a loan (must be repaid), and the portion that is considered to be a grant (does not need to be repaid). If the financial aid is in the form of a loan, the student has the right to know the interest rate, the total amount to be repaid, repayment procedures, the length of time in which to repay the loan, and when the repayment schedule will begin.
  10. How the College determines whether satisfactory academic progress is being made (see “SATISFACTORY ACADEMIC PROGRESS FOR FINANCIAL AID RECIPIENTS”), and the consequences of unsatisfactory progress.

Students have the responsibility to:

  1. Review and consider all information about the College’s programs before enrollment.
  2. Complete all application forms accurately and submit them on time to the appropriate office/agency.
  3. Pay close attention to and accurately complete the application for student financial aid. Errors can result in delays in receiving financial assistance. Intentional reporting of erroneous information on application forms for Federal financial aid is a violation of law and is a criminal offense subject to penalties under the U.S. Criminal Code.
  4. Return all supplemental documentation, verification, corrections, and/or new information requested by either the Financial Aid Office or the agency to which the application was submitted.
  5. Read, understand, and keep copies of all forms that have been signed by the student. Ask questions if you need further clarification.
  6. Accept responsibility for all signed agreements (see #5).
  7. Notify loan servicer of any changes in student name, address, or school status.
  8. Perform the agreed-upon job duties for Federal Work Study awards.
  9. Know and comply with the deadlines for application (and re-application) for assistance.
  10. Know and comply with the College’s refund policies and procedures.